Frequently asked questions, 18 engli sh 19 – HP df300 Digital Picture Frame User Manual
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Question
Answer
Why can’t I display some of my Pictures?
Some picture/image file formats are not supported. Please
refer to the specifications.
Why is my picture frame not responding to any
button selections?
Use a small paper clip or other tool to press the RESET button
located on the back of the frame under the folding stand.
How long does it take to fully charge the Digital
Picture Frame’s internal battery?
Approximately 3 hours.
How long will the internal battery supply power to
the frame?
Up to hours.
Can I overcharge the internal battery?
No
How long will the internal battery last?
Up to years
Can I replace the internal battery if it expires?
No
Can I delete pictures from a SD memory card using
the df300 Digital Picture Frame?
No. Only pictures on the internal memory can be deleted.
Can I delete pictures from internal memory?
Yes, refer to the Picture Options section of this document.
How can I switch to the internal memory?
Remove the external memory card or reference the Initial Setup
section of this manual.
How can I find the latest information/FAQs about
my HP Digital Picture Frame?
Visit www.hp.com/support for more details and the latest
information.
Frequently Asked Questions