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Printer failure, Ink cartridge problem – HP Deskjet 3511 e-All-in-One Printer User Manual

Page 45

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Close cartridge door

Cartridge door must be closed to begin printing.

Click here to go online for more information

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Printer failure

Resolve printer failure.

Turn the printer off, then on. If that does not resolve the problem, contact HP.

Please contact HP support for help

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Ink cartridge problem

First try removing and reinserting the cartridges. If this does not work, clean the cartridge contacts. If your
problem is still not resolved,

Replace the cartridges

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Clean the ink cartridge contacts

CAUTION:

The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are

reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges outside of the
product longer than 30 minutes. This could result in damage to both the printhead and the ink cartridges.

1.

Check that power is on.

2.

Open cartridge access door.

Wait for the print carriage to move to the center of the product.

3.

Remove the cartridge indicated in the error message.

Ink cartridge problem

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