HP Server tc3100 series - Manual (Page 57)

Chapter 7 Troubleshooting
20204 TAP: No message go ahead
Event code 20204 occurs when the Terminal Logon is not accepted. This
indicates that:
1. Your terminal has required more information than the HP Server Remote
Management Card is configured to send.
2. Your paging service provider is not completely adhering to the
alphanumeric paging protocols. If this appears to be the case, call HP
Technical Support.
3. It is also possible that you are not dialing the correct modem access
number. Check to see if the number you are dialing responds with typical
modem handshaking protocols. If not, call your pager service provider and
double-check to be sure you are dialing the correct modem access number
(Terminal Number).
20205 TAP: Message not accepted
Event code 20205 occurs when a message is not accepted by the terminal.
1. Your message exceeds the length (number of characters per message) of
the service provider's limits. Make sure that your service provider supports
a message length of 80 characters.
2. Your Pager ID number is invalid. If you use multiple service providers,
make sure you have selected the correct service provider for the Pager ID
or PIN number.
3. Your service is currently not accepting messages. Try to send your
message later.
4. Call your service provider and ask them to send you a test message. This
helps determine if the problem lies with your service provider, or if you
are using an invalid Pager ID number.
I generated an e-mail test page using the HP Server Remote Management Card and
never received it.
Has an e-mail address and a valid IP address of an SMTP server been set up in the
HP Server Remote Management Card? Check with your local network
administrator.
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