HP XP Array Manager Software - Manual (Page 9)

Preface ix
Hitachi Cache Manager User’s Guide
Convention for Storage Capacity Values
Physical storage capacity values (e.g., disk drive capacity) are calculated
based on the following values:
1 KB = 1,000 bytes
1 MB = 1,000 2 bytes
1 GB = 1,000 3 bytes
1 TB = 1,000 4 bytes
1 PB = 1,000 5 bytes
Logical storage capacity values (e.g., logical device capacity) are calculated
based on the following values:
1 KB = 1,024 bytes
1 MB = 1,024 2 bytes
1 GB = 1,024 3 bytes
1 TB = 1,024 4 bytes
1 PB = 1,024 5 bytes
1 block = 512 bytes
Getting Help
If you need to call the Hitachi Data Systems Technical Support Center, be sure
to provide as much information about the problem as possible, including the
circumstances surrounding the error or failure, the exact content of any
messages displayed on Storage Navigator, and the severity levels and
reference codes of the SIMs displayed/logged by the mainframe host.
The Hitachi Data Systems customer support staff is available 24 hours/day,
seven days a week. If you need technical support, please call:
• United States: (800) 446-0744
• Outside the United States: (858) 547-4526