HP Intelligent Infrastructure Analyzer Software - Manual (Page 4)

Unknown Devices Inventory Summary View...........................................................................37
Unknown Devices detailed Inventory................................................................................38
Event Manager.......................................................................................................................38
SAN Event and SAN Diagnostic Logs...................................................................................38
SAN Event Log..............................................................................................................39
SAN Diagnostic Logs.....................................................................................................41
Firmware prerequisites for SFP diagnostics...................................................................41
Firmware prerequisites for SFP diagnostics specific to 3PAR storage device.......................42
SAN Diagnostic GUI.................................................................................................42
Configuration.........................................................................................................................44
Notifications.....................................................................................................................44
Reports.............................................................................................................................45
Account Management........................................................................................................45
Licensing..........................................................................................................................46
Prerequisite to generate permanent license for HP IIAS ......................................................46
Licensing......................................................................................................................46
Upgrade HP IIAS v1.0/v1.1 to HP IIAS v2.0.................................................................47
Reporter................................................................................................................................47
8 Support and Other Resources.....................................................................50
Contacting HP........................................................................................................................50
Subscription......................................................................................................................50
Related Information.................................................................................................................50
Documents........................................................................................................................50
Websites..........................................................................................................................50
Documentation Feedback.........................................................................................................50
Product Feedback...................................................................................................................51
Typographic Conventions.........................................................................................................51
A Support Matrix........................................................................................52
Installing OS specific service packs...........................................................................................52
Operating systems supported for HP IIASCIM Server...................................................................52
B Host HBA error codes...............................................................................55
C Troubleshooting.......................................................................................56
Correcting conditions with SFPs and FC cables/connectors..........................................................56
Troubleshooting for Host events.................................................................................................59
Glossary....................................................................................................60
Index.........................................................................................................62
4 Contents