HP ProLiant BL480c Server-Blade - Manual (Page 64)

Troubleshooting 64
General diagnosis flowchart
The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Item See
1
"Symptom information (on page 61 )"
2 "Loose connections (on page 62 )"
3 "Service notifications (on page 62 )"
4 The most recent version of a particular server or option firmware is
available on the following websites:
• HP Support website ( http://www.hp.com/support )
• HP ROM-BIOS/Firmware Updates website
( http://h18023.www1.hp.com/support/files/server/us/romflash.h
tml )
5 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website ( http://www.hp.com/support )
6 • Maintenance and service guides for p-Class server blades, located
on the Documentation CD or the HP website
( http://www.hp.com/products/servers/proliant-bl/p-class/info )
• Maintenance and service guides for c-Class server blades, located
on the Documentation CD or the HP website
( http://www.hp.com/go/bladesystem/documentation )
7 • Maintenance and service guides for p-Class server blades, located
on the Documentation CD or the HP website
( http://www.hp.com/products/servers/proliant-bl/p-class/info )
• Maintenance and service guides for c-Class server blades, located
on the Documentation CD or the HP website
( http://www.hp.com/go/bladesystem/documentation )
• "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
( http://www.hp.com/support )
8 • "Server information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website ( http://www.hp.com/support )
• "Operating system information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website ( http://www.hp.com/support )
9 "HP contact information (on page 82 )"