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Integrated management log, Array diagnostic utility, Remote support and analysis tools – HP ProLiant BL480c Server-Blade User Manual

Page 56: Hp instant support enterprise edition, Web-based enterprise service

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Software and configuration utilities 56

NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To

download the latest version, see the HP website (

http://www.hp.com/go/ssdownloads

).

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each

event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:

From within HP SIM ("

HP Systems Insight Manager

" on page

53

)

From within Survey Utility (on page

55

)

From within operating system-specific IML viewers

For NetWare: IML Viewer

For Windows®: IML Viewer

For Linux: IML Viewer Application

From within the iLO 2 user interface

From within HP Insight Diagnostics (on page

55

)

For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.

Array Diagnostic Utility

The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage

controllers and disk drives. This report provides vital information to assist in identifying faults or conditions

that may require attention. ADU can be accessed from the SmartStart CD ("

SmartStart software

" on page

48

) or downloaded from the HP website (

http://www.hp.com

).

Remote support and analysis tools

HP Instant Support Enterprise Edition

ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a

feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to

identify and prevent potential critical problems. Through remote diagnostic scripts and vital system

configuration information collected about your systems, ISEE enables fast restoration of your systems.

Install ISEE on your systems to help mitigate risk and prevent potential critical problems.
For more information on ISEE, refer to the HP website

(

http://www.hp.com/hps/hardware/hw_enterprise.html

).

To download HP ISEE, visit the HP website (

http://www.hp.com/hps/hardware/hw_downloads.html

).

For installation information, refer to the HP ISEE Client Installation and Upgrade Guide

(

ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf

).

Web-Based Enterprise Service

WEBES enables administrators to manage hardware events proactively, either locally or online. The

service provides real-time multiple event analysis, crash analysis, and notification, locally through SMTP

and remotely through ISEE for OpenVMS, Tru64, and Microsoft® Windows® operating system binary

error logs.
For more information, refer to the HP website (

http://h18000.www1.hp.com/support/svctools/

).