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Contents 4
Network-based PXE deployment ...................................................................................................... 40
Deployment methods...................................................................................................................... 41
Configuration tools .................................................................................................................................. 45
SmartStart software........................................................................................................................ 45
HP ROM-Based Setup Utility............................................................................................................ 45
Array Configuration Utility.............................................................................................................. 47
Option ROM Configuration for Arrays ............................................................................................. 48
HP ProLiant Essentials Rapid Deployment Pack .................................................................................. 48
Re-entering the server serial number and product ID ........................................................................... 48
Management tools................................................................................................................................... 49
Automatic Server Recovery ............................................................................................................. 49
ROMPaq utility.............................................................................................................................. 49
Integrated Lights-Out 2 technology................................................................................................... 49
Erase Utility .................................................................................................................................. 49
StorageWorks library and tape tools................................................................................................ 50
HP Systems Insight Manager ........................................................................................................... 50
Management Agents...................................................................................................................... 50
HP ProLiant Essentials Virtualization Management Software ................................................................ 50
HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition............................................. 51
HP BladeSystem Essentials Insight Control Data Center Edition ............................................................ 51
Redundant ROM support ................................................................................................................ 51
USB support and functionality ......................................................................................................... 51
Diagnostic tools ...................................................................................................................................... 52
HP Insight Diagnostics.................................................................................................................... 52
Survey Utility................................................................................................................................. 52
Integrated Management Log ........................................................................................................... 53
Array Diagnostic Utility .................................................................................................................. 53
Remote support and analysis tools ............................................................................................................. 53
HP Instant Support Enterprise Edition................................................................................................ 53
Web-Based Enterprise Service......................................................................................................... 53
Open Services Event Manager ........................................................................................................ 54
Keeping the system current ....................................................................................................................... 54
Drivers ......................................................................................................................................... 54
Resource Paqs............................................................................................................................... 54
ProLiant Support Packs ................................................................................................................... 54
Operating system version support .................................................................................................... 54
System Online ROM flash component utility ...................................................................................... 54
Change control and proactive notification ........................................................................................ 55
Care Pack .................................................................................................................................... 55
Troubleshooting .......................................................................................................................... 56
Troubleshooting resources ........................................................................................................................ 56
Pre-diagnostic steps ................................................................................................................................. 56
Important safety information............................................................................................................ 57
Symptom information ..................................................................................................................... 58
Prepare the server for diagnosis ...................................................................................................... 58
Service notifications................................................................................................................................. 59
Loose connections ................................................................................................................................... 59
Troubleshooting flowcharts ....................................................................................................................... 59
Start diagnosis flowchart ................................................................................................................ 60
General diagnosis flowchart ........................................................................................................... 61
Server blade power-on problems flowchart ....................................................................................... 62
POST problems flowchart ............................................................................................................... 64
OS boot problems flowchart ........................................................................................................... 65