HP Designjet T1100 MFP series - Manual (Page 10)

Horizontal lines at the end of a cut sheet print ................................................................................. 169
Vertical lines of different colors ........................................................................................................ 169
White spots on the print .................................................................................................................... 169
Colors are inaccurate ....................................................................................................................... 170
Color accuracy using EPS or PDF images in page layout applications ........................... 170
Colors are fading .............................................................................................................................. 171
The image is incomplete (clipped at the bottom) .............................................................................. 171
The image is clipped ........................................................................................................................ 171
Some objects are missing from the printed image ........................................................................... 172
A PDF file is clipped or objects are missing ..................................................................................... 172
The Image Diagnostics Print ............................................................................................................ 172
Corrective action .............................................................................................................. 174
If you still have a problem ................................................................................................................. 175
16 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge .......................................................................................................... 178
Ink cartridge status messages .......................................................................................................... 178
Cannot insert a printhead ................................................................................................................. 178
The front-panel display recommends reseating or replacing a printhead ........................................ 179
Clean the printheads ........................................................................................................................ 179
Clean the printhead drop detector .................................................................................................... 180
Align the printheads .......................................................................................................................... 182
Reinsert printheads procedure ........................................................................................ 183
Image Quality Maintenance menu procedure .................................................................. 183
Scanning errors during alignment .................................................................................... 184
Printhead status messages .............................................................................................................. 184
17 Troubleshooting general printer issues
The printer does not print ................................................................................................................. 186
The printer seems slow .................................................................................................................... 186
The printer printed on undesirable paper ......................................................................................... 186
Communication failures between computer and printer ................................................................... 187
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ............................ 187
Cannot access the Embedded Web Server ..................................................................................... 188
Automatic file system check ............................................................................................................. 188
An AutoCAD 2000 memory allocation error ..................................................................................... 189
No output when printing from Microsoft Visio 2003 .......................................................................... 189
Unavailable driver features when printing from QuarkXpress ......................................................... 189
Printer alerts ..................................................................................................................................... 190
18 Front-panel error messages
19 HP Customer Care
Introduction ....................................................................................................................................... 194
HP Professional Services ................................................................................................................. 194
Knowledge Center ........................................................................................................... 194
HP Start-Up Kit ................................................................................................................ 194
HP Care Packs and Warranty Extensions ....................................................................... 194
HP Installation .................................................................................................................. 195
HP Instant Support ........................................................................................................................... 195
HP Proactive Support ....................................................................................................................... 195
Contact HP Support ......................................................................................................................... 196
Telephone numbers ......................................................................................................... 196
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