Hp technical support, Product warranties, Registering your tape drive – HP StoreEver Ultrium Tape Drives User Manual
Page 59: Subscription service, Hp websites
IMPORTANT:
Provides clarifying information or specific instructions.
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Provides additional information.
HP technical support
For worldwide technical support information, see the HP support website:
Before contacting HP, collect the following information:
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Product model names and numbers
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Technical support registration number (if applicable)
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Product serial numbers
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Error messages
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Operating system type and revision level
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Detailed questions
Product warranties
For information about HP product warranties, see the warranty information website:
Registering your tape drive
Once you have installed and tested your HP LTO Ultrium tape drive, please take a few minutes to
register your product on the following website:
To ensure your registration is complete, there are a number of questions on the electronic form that
are mandatory. Other questions are optional. However, the more you feel able to complete, the
better HP can meet your needs.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
After signing up, you can quickly locate your products by selecting Business support and then
Storage under Product Category.
HP websites
For additional information, see the following HP websites:
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HP technical support
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