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Hp technical support, Product warranties, Registering your tape drive – HP StoreEver Ultrium Tape Drives User Manual

Page 59: Subscription service, Hp websites

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IMPORTANT:

Provides clarifying information or specific instructions.

NOTE:

Provides additional information.

HP technical support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Product warranties

For information about HP product warranties, see the warranty information website:

http://www.hp.com/go/storagewarranty

Registering your tape drive

Once you have installed and tested your HP LTO Ultrium tape drive, please take a few minutes to
register your product on the following website:

http://www.register.hp.com

To ensure your registration is complete, there are a number of questions on the electronic form that
are mandatory. Other questions are optional. However, the more you feel able to complete, the
better HP can meet your needs.

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.

After signing up, you can quickly locate your products by selecting Business support and then
Storage under Product Category.

HP websites

For additional information, see the following HP websites:

http://www.hp.com

http://www.hp.com/go/storage

http://www.hp.com/storage/spock

http://www.hp.com/go/storeonce

http://www.hp.com/support/manuals

http://www.hp.com/support/downloads

HP technical support

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