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7 use the correct media, 8 using hp obdr, 9 diagnostic tools and performance – HP StoreEver Ultrium Tape Drives User Manual

Page 4: 10 troubleshooting, 11 replacing a tape drive, About this guide

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Loading a cartridge................................................................................................................34
Unloading a cartridge.............................................................................................................34
Removing power from the drive.................................................................................................35

7 Use the correct media...............................................................................36

Cartridges.............................................................................................................................36

Cleaning cartridges...........................................................................................................36
Data cartridges.................................................................................................................36

HP LTO Ultrium WORM data cartridges.....................................................................................37
LTO-6 and LTO-5 Ultrium tape drives and partitioning..................................................................37
LTO-6, LTO-5 and LTO-4 Ultrium tape drives and encryption..........................................................37

When should I use encryption?............................................................................................38
How do I enable encryption?..............................................................................................38
When will I be asked to enter the key?.................................................................................38
What happens if I don't remember the key?..........................................................................38
Does encryption affect tape drive performance?.....................................................................38
Does the tape drive encrypt media in an earlier Ultrium format?...............................................39
Where can I get more information?......................................................................................39

Write protecting cartridges......................................................................................................39
Cleaning the tape drive...........................................................................................................40
Handling cartridges................................................................................................................40
Operating and storage environment..........................................................................................41

8 Using HP OBDR.......................................................................................42

OBDR compatibility................................................................................................................42
What does HP OBDR do?.......................................................................................................42
Remote disaster recovery (ProLiant servers only)..........................................................................42
Testing for compatibility...........................................................................................................43
Running HP OBDR..................................................................................................................43

If restore fails.....................................................................................................................44

9 Diagnostic Tools and Performance..............................................................45

HP Library & Tape Tools with integrated TapeAssure monitoring....................................................45

Main features available with Library & Tape Tools..................................................................45

HP SMART components...........................................................................................................46
Performance Assessment Tools..................................................................................................46

Optimizing performance.....................................................................................................46
Can your system deliver the required performance?................................................................47

10 Troubleshooting......................................................................................48

General Procedure..................................................................................................................48
Understanding LED sequences..................................................................................................49

Encryption LED, HP LTO-6 and LTO-5 models only...................................................................52

Problems with cartridges..........................................................................................................53

The cartridge is jammed.....................................................................................................53

Emergency reset............................................................................................................54

The drive will not accept the cartridge (or ejects it immediately)...............................................55

Encryption troubleshooting.......................................................................................................55

11 Replacing a tape drive.............................................................................57

To disconnect your drive..........................................................................................................57
To reconnect your tape drive....................................................................................................57

About this guide..........................................................................................58

Intended audience..................................................................................................................58
Related documentation............................................................................................................58
Document conventions and symbols..........................................................................................58
HP technical support...............................................................................................................59

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