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Avaya 1210 User Manual

Page 114

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Troubleshooting your Avaya 1210 IP Deskphone

114

Invalid ID (1)

Incorrect User ID
entered.

Enter correct User ID.

User ID is not in
Gatekeeper database.

Notify system
administrator.

Invalid ID (2)

Incorrect User ID
entered.

Enter correct User ID.

Invalid ID (3)

Incorrect User ID
entered.

Enter correct User ID.

User ID in Gatekeeper
database points to
originating Call Server.

Notify system
administrator.

Locked from
Login

Three failed attempts to
enter the correct
Station Control
Password.

Wait one hour for the
lock to clear
automatically, or notify
system administrator to
clear lock.

Permission
Denied (1)

Remote IP Deskphone
has no Station Control
Password.

Notify system
administrator.

Table 10: Troubleshooting Virtual Office (Part 2 of 4)

Displayed
message

Probable cause

Action