Milestone XProtect Go 2014 - Manual (Page 13)

Valid for: XProtect® Enterprise
2014, XProtect® Professional 2014,
XProtect® Express 2014,
XProtect® Essential 2014,
XProtect® Go 2014 Administrator's Getting
Started Guide
www.milestonesys.com 13 Upgrade video device drivers
Upgrade video device drivers
Video device drivers are installed automatically during the initial installation of your system. New
versions of video device drivers, known as XProtect Device Pack, are released from time to time and
made available for free on the Milestone website (within the same product version).
We recommend that you always use the latest version of video device drivers. When you update video
device drivers, you can install the latest version on top of any version you may have installed.
IMPORTANT: When you install new video device drivers, your system cannot communicate with
camera devices from the moment you begin the installation until the moment installation is complete
and you have restarted the Recording Server service. Usually, the process takes no longer than a few
minutes, but it is highly recommended that you perform the update at a time when you do not expect
important incidents to take place.
1. On the system server on which you want to install the new video device drivers version, shut
down any running surveillance software, including any running Recording Server service.
2. Run the XProtect Device Pack installation file and follow the wizard.
3. When the wizard is complete, remember to start the Recording Server service again.