Dwyer RTI User Manual
Page 7
TROubLESHOOTInG
problem
probable cause
Try...
Display blank
No power to the unit
Check for minimum 12 VDC at power
terminals
Short in sensor circuit
Disconnect sensor, see if display returns
(zero flow rate)
Display missing segments
Damaged display module
Contact Dwyer Instruments, Inc. for replacement
Display reading meaningless
Unit’s microcontroller crashed
Disconnect and reconnect power, if problem
characters
repeats, contact distributor for
return/replacement
Display reads normally,
Wrong K-factor or time base entered
Enter correct K-factor from meter, fitting, or
flow rate incorrect
manual
Display reads normally,
Wrong pulse output setting
Use “Set P” to correct pulse output setting
incorrect pulse output
Polarity reversed on pulse output terminals
Reverse leads
Display reads normally, but
Wrong 20 mA setting
Use “Set 20” to correct target top flow rate
no (or incorrect) 4 to 20 mA output
Inadequate loop power supply voltage
Check voltage (For 4 to 20 mA applications,
24 VDC recommended)
Polarity incorrect in 4 to 20 mA loop circuit
Compare to Connections diagram
Display reads zero when
Flow sensor failed
Consult flow sensor manual for how to test
there is flow
Break in flow sensor circuit
Check for continuity with multimeter
Display reads flow rate when
Long flow sensor wire, running parallel to
Reroute wire or change to shielded wire
there is none
power wires
Flow sensor malfunction
See flow sensor manual to check
PL-OM-65200385-091912
9/19/12
Dwyer Instruments, Inc. • 102 Indiana Highway 212 • Michigan City, IN 46360 • USA
(P) 219.879.8868 • (F) 219.872.9057 • 1.800.872.9141 • www.dwyer-inst.com