Support, Troubleshooting – Crystal ConFigM30 Digital Pressure Calibrator Software User Manual
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Support
11
ConfigM30 User's Manual
Support
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TROUBLESHOOTING
Firmware Revision Dependencies
Some older versions of the firmware do not fully support all of the features provided in ConfigM30.
Users of WinUserSpan
ConfigM30 provides all functionality of WinUserSpan, and WinUserSpan should no longer be used once ConfigM30 has been used with the gauge. Doing so
may interfere with how ConfigM30 communicates with the gauge.
When returning your gauge to the factory
When you return your gauge to the factory for recalibration, any custom configurations of your gauge will be lost during the calibration or repair process.
Because of this, if you wish to preserve the gauge configuration, use the
Save Configuration
function before returning the gauge to Crystal Engineering. When
the gauge is returned, use the
Load Configuration
function to restore any customizations you might have for the gauge.