Blue Angel Pumps BSS20 - Manual (Page 6)

6
Operating Instructions and Parts Manual
www.blueangelpumps.com
Troubleshooting Chart - Primary Pump
Symptom Possible Cause(s) Corrective Action
Pump will not start
or run
1. Blown fuse or tripped circuit breaker
2. Low line voltage
3. Motor
4. Obstructed impeller
5. Switch
1. If blown, replace with proper sized fuse or reset breaker
2. If voltage is under 108 Volts, check wiring size
3. Replace pump
4. If impeller will not turn, remove housing and remove blockage
5. Check / replace switch (Switches should be replaced every two years to
maintain proper operation)
Pump starts and
stops too often
1. Backflow of water from piping
2. Incoming water is draining on
sensor face
1. Install or replace check valve
2. Position pump switch away from the inlet so switch is clear from
incoming water (see Figure 1, on page 2)
Pump will not shut
off or thermal
protector turns off
1. Obstacle in piping
2. Low Line Voltage
3. Too many appliances on circuit
4. Dirty water sensor
5. Incoming water is draining on
sensor face
6. Defective switch
1. Remove pump and clean pump and piping
2. If voltage is under 108 volts, check wiring size
3. Install pump on dedicated circuit.
IMPORTANT: Do not use extension cord to power pump.
4. Clean sensor face (see Figure 3, on page 5)
5. Position pump switch away from the inlet so switch is clear from
incoming water (see Figure 1, on page 2)
6. Replace switch
Pump operates but
delivers little or no
water
1. Plugged impeller
2. Check valve installed backwards
3. Pump airlocked
4. Low line voltage
1. Clean out impeller
2. Reverse position of check valve
3. Drill 1/8 in. hole in discharge line between pump and check valve
4. If voltage is under 108 volts, check wiring size
Gurgling sound
from pump at end
of cycle
1. Air injested into pump
2. Time required for pumping is less
than 4 seconds
1. Wipe off surface of sensor (see Figure 3, on page 5)
2. Additional run time will not damage pump
Troubleshooting Chart - Back-up Pump
Symptom Possible Cause(s) Corrective Action
Pump will not run 1. Connections not secure
2. Low or defective battery
3. Float switch stuck
4. Defective or blown fuse
1. Check all connections
2. Check battery and replace if low or defective
3. Make sure nothing is interfering with the operation of the
switch
4. Check internal fuse located inside the control box. Pull the
charger from the wall outlet and remove. If the fuse is blown,
replace it with a 15 amp automotive type fuse
Motor hums but
pump won’t run
1. Defective battery
2. Impeller is obstructed
1. Check battery and replace if low or defective
2. Unplug pump and check to see if impeller is free to turn.
If impeller is locked, remove the 4 screws on the bottom of the
pump to release the housing around the impeller. Remove the
obstruction. Reassemble pump and reconnect
Pump runs but
pumps very little or
no water
1. Check valve missing or improperly
installed
2. Obstruction in discharge pipe
3. Pump not rotated 30˚
4. Pump air locked
5. Discharge pipe length and / or
height exceeds capacity of pump
6. Low or defective battery
1. Check to make sure a check valve is installed and functioning
between primary pump discharge and Standby Sump Pump
tee fitting
2. Check for obstruction and clear if necessary
3. Check that pump is rotated 30˚ in tee fitting
4. The impeller housing has a small hole on its side. This hole
must be open for the pump to prime. With the pump
unplugged, remove the 4 screws on the bottom of the pump to
release the housing around the impeller. Clean out the hole
and replace cover
5. If discharge is too high, a separate line may be required with a
lower discharge height
6. Check battery and replace if low or defective
Pump cycles too
frequently
1. Main check valve located between
the discharge of the primary
pump and the Back-up Sump
Pump tee fitting or the Back-up
Sump Pump flapper valve not
installed or working properly
1. Install check valve or repair as required