Badger Meter High Resolution LCD Encoders (HR-E LCD) - Manual (Page 23)

Installation and Programming Manual
TROUBLESHOOTING
Issue Probable Cause Solution
Programmer screen is blank after a
Read
Bad connection Check for damaged or broken wires
COM Port not specified Select a COM Port from the IR Port
drop-down menu
Error message displayed after clicking
an option on the programmer screen
IR head not aligned with encoder Align the IR head with the IR port on
the encoder
UPDATING THE FIRMWARE VERSION OF ADE TYPE ME/SE ENDPOINTS
For the HR-E LCD, ME/SE endpoints need to be high resolution version endpoints
This procedure should be used only for updating the firmware version of in-stock stand-alone encoder type “ADE” ME/
SE endpoints
Firmware version 1 9 or higher is required in these endpoints to use the HR-E LCD encoder The Attach Endpoints feature
updates the firmware version of the endpoint
To update the firmware version of an ADE type ME/SE endpoint:
1 Align and hold the IR head over the antenna at the bottom of the endpoint
2 Click the Attach Endpoint button
If the endpoint is properly aligned to the IR head, the programmer queries the endpoint, then updates its firmware version
If the programmer cannot find the endpoint, it displays this message:
In this case, reposition the IR head so it contacts the antenna on the
endpoint, then click OK
Page 23 December 2012