Additional information – Techne Hybrigene User Manual
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ADDITIONAL INFORMATION
Note that this equipment should only be dismantled by properly trained personnel. Removing the
outer cover exposes potentially lethal mains voltages. There are no user serviceable parts within this
equipment.
FAULT FINDING
Should you have any problems with your Hybrigene which cannot be easily remedied, you should
contact your supplier and return the unit if necessary.
Contact the Bibby Scientific Ltd. Service
Department (details given below) to obtain information on how to return the unit. Fill in the
Decontamination Certificate provided with the unit and include the serial number and details of the
fault observed. Please remember to return the unit in its original packing. Bibby Scientific Ltd.
accepts no responsibility for damage to units which are not properly packed for shipping: if in doubt,
contact your supplier, giving the full serial number of the unit.
FUSES
If the controller fails to light when power is supplied to the unit the fuses may have blown. Check that
there is no external cause such as a faulty plug; check both fuses and replace any faulty fuse with one
of the correct value. Fuse values are given on the label next to the mains input socket.
SAFETY OVER-TEMPERATURE CUT-OUT
In the event of no heater power, check the mains plug and lead, then reset the cut-out control by
switching the unit off, allow to cool then turn it on again. The cut-out should reset itself. If it does not
re-set then the unit needs repair.
Repeated operation of the cut-out indicates a serious fault: you may need to return your unit to your
supplier for repair.
SUPPORT CONTACTS
If you require further technical or application assistance please contact Techne at:
E-mail:
.
Phone: +44 (0)1785 810433
For servicing information please contact:
Bibby Scientific Ltd.
Service Department
Beacon Road
Stone
Staffordshire
ST15 0SA
E-mail:
.
Phone: +44 (0)1785 810475
Please note that neither Bibby Scientific Ltd. nor any of their agents can accept the return of ANY
GLASSWARE from these units.
If the unit is returned it must be thoroughly decontaminated and a Decontamination Certificate
returned with the unit. A copy of the certificate is available from our website,
www.techne.com
, or can
be requested from the Service Department if the unit is being returned.
We are continually striving to improve our products and software. If you have any comments and
suggestions on how we can do things better please send them to us at:
technehelp@bibby-
scientific.com
.