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Video display in the alarm monitoring software – Avigilon Lenel On Guard Integration User Manual

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Avigilon Control Center System Integration Guide with Lenel OnGuard

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Video Display in the Alarm Monitoring Software

When you attempt to view video from an Avigilon camera in the Alarm Monitoring software, no
video is displayed. However, when you test the connection in the System Administration software,
video successfully displays.

The OnGuard Communications Server may be down or closed.

To resolve the issue, open the Communications Server. See the OnGuard Alarm
Monitoring User Guide
for more information.