Avigilon CommScope iPatch Integration - Manual (Page 12)

Avigilon Control Center 5 System Integration Guide with CommScope
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o If the log does not show the event that is meant to trigger an alarm in
the Avigilon software, see the System Manager User Guide for possible
troubleshooting steps.
o If the log shows the event that is meant to trigger an Avigilon alarm:
• Check if the event has an Event Notification Profile. If not, complete the
steps described in Configuring Event Notification Profiles for
SYSTIMAX iPatch on page 4.
• Check if the Event Notification Profile has the correct Event Type and
Location.
• Check if the Event Notification Profile has been setup correctly to
communicate with the integration. For more information, see
Configuring Event Notification Profiles for SYSTIMAX iPatch on page 4.
•The Execute Local Server Program check box must be selected.
•The path to the integration executable must be correct
•The Program Parameters must be correct.