Triton RL5000 X2 Series User Manual - Manual (Page 115)

554 Card Reader - device reset Inspect card reader cabling. Inspect card reader for foreign objects.
Clean the card reader with an approved cleaning device. Clear the
terminal error code. Reboot the ATM. If error persists, replace the
card reader.
555 Card Reader - System timeout Inspect card reader cabling. Inspect card reader for foreign objects.
Clean the card reader with an approved cleaning device. Clear the
terminal error code. Reboot the ATM. If error persists, replace the
card reader.
556 System timeout An operating system timeout has occurred. Check operation of the power
supply. Restart ATM. Clear the error. If error persists, it may be necessary to
reload the operating system software or replace the ATM main board
assembly.
557 System device reset An operating system timeout has occurred. Check operation of the
power supply. Restart ATM. Clear the error. If error persists, it
may be necessary to reload the operating system software or
replace the ATM main board assembly.
558 System sync error An operating system timeout has occurred. Check operation of the
power supply. Restart ATM. Clear the error. If error persists, it
may be necessary to reload the operating system software or
replace the ATM main board assembly.
559 System error An operating system timeout has occurred. Check operation of the
power supply. Restart ATM. Clear the error. If error persists, it
may be necessary to reload the operating system software or
replace the ATM main board assembly.
560 Unknown device error An operating system timeout has occurred. Check operation of the
power supply. Restart ATM. Clear the error. If error persists, it
may be necessary to reload the operating system software or
replace the ATM main board assembly.
561 Software error
562 SPED error Inspect cable from Main Board assembly to the SPED module for damage.
Make sure that cable is connected at both ends. Verify that the DC operating
voltages are correct. Restart ATM. Clear the error. If error persists, replace
the SPED module.
563 Low Memory
564 Unable to access external memory
device
565 Cabinet door open Close the control panel door. Reset error code. If error persists, verify the
operation of cabinet door switch. Replace as needed.
566 Vault door open Close vault door. Reset error code. If error persists, check the operation of
the vault door switch. Replace as needed
567 Security module not found See Error Code 568
568 Security module com failed This error indicates that the communications from the security module to the
main board is not operational.
1. Inspect cable from security module to the docking board for damage.
Make sure that the cable is connected at both ends.
2. Restart ATM. Clear the error. If error persists, suspect the security module,
cable from the security module to the docking board, the docking board and
the main board.
569 Security module attached dev com
failed This error indicates that the communications from the security module to the
dispenser is not operational.
1. Inspect cable from security module to the dispenser for damage. Make
sure that the cable is connected at both ends. 2. Inspect the dispenser
(Follow steps for Error Code 130).
3. Restart ATM. Clear the error. If error persists, suspect the security module,
cable from the security module to the dispenser, the dispenser, power to the
dispenser.
34