Triton RL5000 X2 Series User Manual - Manual (Page 110)

367 Dispenser communication error. Check the dispenser data and power cable connections. Restart the
operating system. Clear terminal error code. This problem may be resolved
by replacing the CMC board or by replacing the dispenser mechanism.
368 Dispenser cannot dispense the request Requested amount may exceed the dispensers one time limit. Enter a smaller
value. If error persists, it may be necessary to replace the dispenser
mechanism.
369 Dispenser device reset Check data and power connections to the dispenser device. Clear terminal
error code. This problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.
370 Dispenser - EOT error Check data and power connections to the dispenser device. Clear terminal
error code. This problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.
371 Dispenser com error header-trailer Check data and power connections to the dispenser device. Clear
terminal error code. This problem may be resolved by replacing the
CMC board or by replacing the dispenser mechanism.
372 Dispenser item value error Clear terminal error code and retry previous request. This problem
may be resolved by replacing the CMC board or by replacing the
dispenser mechanism.
373 Dispenser machine not opened Access the management functions menu and lock all cassettes. Verify that all
cassettes used are in service.
374 Dispenser rejected check Clear terminal error code. This problem may be resolved by
replacing the CMC board or by replacing the dispenser mechanism.
375 Dispenser invalid request Clear terminal error code and retry previous request. This problem
may be resolved by replacing the CMC board or by replacing the
dispenser mechanism.
376 Dispenser multiple device error Restart operating system. Clear terminal error code and retry previous
request. This problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.
377 Dispenser device error Restart operating system. Clear terminal error code and retry previous
request. This problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.
378 Dispenser cassette low
379 Dispenser unknown error code Restart operating system. Clear terminal error code and retry
previous request. This problem may be resolved by replacing the
CMC board or by replacing the dispenser mechanism.
380 Dispenser setup incomplete Check and verify that all dispenser configuration have been entered
into the terminal parameters.
381 Dispenser cassette invalid See error code 321
382 Dispenser cassettes disabled (ALL) The error indicates that all cassettes were taken out of service. Cassettes are
take out of service for two reasons:A) Feed failure or empty. See Error Code
101, 302 or 306B) Excessive rejects. See Error Code 481. Once the cause
has been resolved, place desired cassettes into service and reset the error.
383 Dispense cassettes low (ALL) All cassettes have reached low cash level. Reload cassettes. Clear terminal
error code.
384 Dispenser cassettes empty (ALL) All cassettes report no notes. Replenish cassettes. Clear terminal error code.
385 Dispenser offline, no reject vault and no
hoppers Verify that the dispenser mechanism has data and power cable connected.
Verify power is applied to the dispenser
386 Dispenser offline - no hoppers The hoppers are not detected. Check the computer area network connectors
in the dispenser. Restart operating system. Clear terminal error code. If error
persists, replace the dispenser mechanism.
29