Star Water Systems S1203 - Manual (Page 11)

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TROUBLESHOOTING
Condition Possible Cause Remedy
Pump will not start or run. Low voltage, blown fuse,
open circuit.
Have a qualified electrician check fuse and
circuit.
Impeller bound. Contact the Technical Service
Department.
Motor or wiring shorted.
Debris on float switch.
Remove debris
Pump starts too soon. Float “ON” point is adjusted
too low.
Raise the float stops, make sure the float is
between the two stops.
Water level excessive
before pump turns on.
Float “ON” point adjusted to
high.
Lower the upper float stop.
Pump will not shut off or
runs too long before water
is pumped.
Debris under float. Remove debris from around float.
Faulty float switch. Contact the Technical Service
Department.
Float “Off” point adjusted too
low.
Raise the lower float stop.
Pump is air locked. Make sure vent hole in discharge pipe is
clear.
Water level too low. Raise the lower float stop.
Waste material has
accumulated blocking flow of
material.
Hold flush handle down on toilet for 15
seconds. If unit will not clear, unplug
and wait 30 minutes. Plug unit back in
and repeat. If unit still will not turn off, it
will need to be opened and the debris
relocated.
Pump operates but
delivers little or no water.
Debris around intake. Clean area around intake.
Blockage in discharge pipe. Remove pipe and flush out debris.
Low or incorrect voltage. Have a qualified electrician check house
wiring.
Damaged Impeller. Contact the Technical Service
Department.
Incorrect float adjustment. Contact the Technical Service
Department.
Pump is air locked. Make sure vent hole in discharge pipe is
clear.
Vertical lift too high. Change discharge piping or contact the
Technical Service Department.
Manufacturer warrants, to the purchaser and
subsequent owner during the warranty period,
every new product to be free from defects in
material and workmanship under normal use and
service, when properly used and maintained,
for a period of one year from date of purchase
by the end user, or 18 months from date of
original manufacture of the product, whichever
comes first. Parts that fail within the warranty
period, one year from date of purchase by the
end user, or 18 months from the date of original
manufacture of the product, whichever comes
first, that inspections determine to be defective
in material or workmanship, will be repaired,
replaced or remanufactured at Manufacturer’s
option, provided however, that by so doing we will
not be obligated to replace an entire assembly,
the entire mechanism or the complete unit. No
allowance will be made for shipping charges,
damages, labor or other charges that may occur
due to product failure, repair or replacement.
This warranty does not apply to and there shall
be no warranty for any material or product
that has been disassembled without prior
approval of Manufacturer, subjected to misuse,
misapplication, neglect, alteration, accident or
act of God; that has not been installed, operated
or maintained in accordance with Manufacturer’s
installation instructions; that has been exposed
to outside substances including but not limited
to the following: sand, gravel, cement, mud,
tar, hydrocarbons, hydrocarbon derivatives (oil,
gasoline, solvents, etc.), or other abrasive or
corrosive substances, wash towels or feminine
sanitary products, etc. in all pumping applications.
The warranty set out in the paragraph above is in
lieu of all other warranties expressed or implied;
and we do not authorize any representative or
other person to assume for us any other liability
in connection with our products.
Contact Manufacturer at, 95 North Oak Street,
Kendallville, IN 46755, Attention: Customer
Service Department to obtain any needed repair
or replacement of part(s) or additional information
pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS
LIABILITY FOR SPECIAL, CONSEQUENTIAL
OR INCIDENTAL DAMAGES OR BREACH
OF EXPRESSED OR IMPLIED WARRANTY;
AND ANY IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE AND OF
MERCHANTABILITY SHALL BE LIMITED
TO THE DURATION OF THE EXPRESSED
WARRANTY.
Some states do not allow limitations on the
duration of an implied warranty, so the above
limitation may not apply to you. Some states do
not allow the exclusion or limitation of incidental
or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and
you may also have other rights which vary from
state to state.
WARRANTY