Elitegroup 223 - Manual (Page 75)

67
Contacting Your Dealer
If you still have a problem after reading the preceding sections, the
next step is to contact your dealer. Your dealer can determine if the
problem is something that requires the computer to be taken to the
shop. Before you call your dealer, however, prepare the following
information:
¾ ¾ How is your computer configured? Your dealer needs to know
what peripheral devices you are using.
¾ ¾ What messages, if any, are on the screen?
¾ ¾ What software were you running at the time?
¾ ¾ What have you done already to try to solve the problem? If you
have overlooked a step, your dealer may be able to solve the
problem over the phone.