Software service and support, Hardware service and support, Ibm taiwan product service – Brocade FCoE Switch Module for IBM BladeCenter Installation and User’s Guide User Manual

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Brocade FCoE Switch Module for IBM BladeCenter: Installation and User Guide

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional
devices, services, and support. The address for IBM System x

and xSeries

information is

http://www.ibm.com/systems/x/

. The address for IBM BladeCenter information is

http://www.ibm.com/systems/bladecenter/

. The address for IBM IntelliStation

information is

http://www.ibm.com/intellistation/

You can find service information for IBM systems and optional devices at

http://www.ibm.com/systems/support/

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration,
and software problems with System x and xSeries servers, BladeCenter products, IntelliStation
workstations, and appliances. For information about which products are supported by Support Line
in your country or region, see

http://www.ibm.com/services/sl/products/

For more information about Support Line and other IBM services, see

http://www.ibm.com/services/

, or see

http://www.ibm.com/planetwide/

for support telephone

numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through your IBM reseller or IBM Services. To locate a reseller
authorized by IBM to provide warranty service, go to

http://www.ibm.com/partnerworld/

and click

Find a Business Partner on the right side of the page. For IBM support telephone numbers, see

http://www.ibm.com/planetwide/

. In the U.S. and Canada, call 1-800-IBM-SERV

(1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week.
In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

IBM Taiwan product service

IBM Taiwan product service contact information:

IBM Taiwan Corporation

3F, No 7, Song Ren Rd.

Taipei, Taiwan

Telephone: 0800-016-888