Anthro Chromebook Charging Cart Owners Manual - Manual (Page 6)

Anthro Chromebook Charging Cart Owners Manual
Anthro ® Corporation Technology Furniture ® 10450 SW Manhasset Drive Tualatin, Oregon 97062 anthro.com 6
Trouble Shooting Questions
How do I know if my devices will draw more than the allowed current?
Have a qualified electrician verify the cart’s current draw once your devices are installed. Devices should be
turned off and batteries should be discharged when this test is performed.
The devices are all plugged in, but they won’t charge. What do I do?
First, check that the switch is in the down CHARGE position. Next, check all the connections. With the switch
in the middle OFF position, inspect the power cord and plug to make sure that they’re undamaged. Plug the cord
into a working power outlet. Verify that each device is connected to its power supply adapter and that each brick
is plugged into the cart column. Move the switch to the down CHARGE position to direct power to the devices.
Next, check the circuit breaker, located under the “Always On” external power receptacle on the back of the cart.
Reset it by pushing the button all the way in.
Still need some help? Call Anthro at 800-325-3841 for assistance.
Someone tried to break into the cart and damaged a door. Can it be replaced?
Yes, you can order a replacement. Call Anthro at 800-325-3841. We’ll ask you for the model number of your cart
and to identify the door by the telling us which side the hinges are on and whether it’s for the front or back of the
cart.
My power cord is damaged. Is it covered under warranty?
No, it is not covered under warranty. If the plug is damaged, have a qualified electrician replace it. If the damage
is too close to the cart to be replaced, contact Anthro for a replacement column.
My devices didn’t charge overnight. What is wrong?
Make sure the cart is plugged in. Make sure the control switch is in the down CHARGE position so that power is
directed inside the cart.
When I plug in the cart it trips the circuit breaker. What is wrong?
The cart is designed to run on a 15 amp circuit. If you have other equipment or appliances plugged into the same
circuit you may be overloading it. Have a qualified electrician check the circuit to make sure adequate power is
available.
My cart was damaged during shipment. What should I do?
Anthro has a program established with our freight carriers to address ship damage. Please contact Anthro at
800.325.3841 and we’ll work with you.
How do I find the cart’s serial number?
The serial number label is located at the back of the cart behind the left door near the bottom, next to the power
column.
How do I know which devices are being charged?
A timer directs the power from one side of the cart to the other when the power switch is down and power is
directed inside the enclosure. Indicator lights on the right and left of the power switch tell you which side of the
cart is receiving power.