Anthro Advanced Netbook Charging NCC10 Owners Manual - Manual (Page 6)

Anthro Netbook Charging Cart Owners Manual
Anthro ® Corporation Technology Furniture ® 10450 SW Manhasset Drive Tualatin, Oregon 97062 anthro.com 6
Trouble Shooting Questions
How do I know if my computers will draw more than the allowed current?
Our testing indicated it won’t but you can contact the computer manufacturer if you have concerns or have a li-
censed electrician measure the current draw.
The unit sparks when I plug it into the wall. Is it defective?
No. Verify that the control switch is in the off position before you plug it in.
Someone tried to break into the cart and damaged a door. Can it be replaced?
Yes, you can order a replacement. Call Anthro at 800-325-3841. We’ll ask you for the model number of your cart
and to identify the door by the telling us which side the hinges are on and whether it’s for the front or back of the
cart.
My cord is damaged. Is it covered under warranty?
No, it is not covered under warranty. If the plug is damaged you can have a qualified electrician replace it. If the
damage is too far up the length of the cord we can replace the whole column at the cost of the replacement part.
My computers didn’t charge overnight. What is wrong?
Make sure the cart is plugged in. Make sure the control switch is pushed to the lower position marked
“Internal Power On”.
When I plug in the cart it trips the circuit breaker. What is wrong?
The cart is designed to run on a 15 amp circuit. If you have other equipment or appliances
plugged into the same circuit you may be overloading it. Have a qualified electrician check the circuit to make sure
there is adequate power available.
My cart was damaged during shipment. What should I do?
Anthro has a program established with the freight companies to handle these problems. Please contact
Anthro at 800.325.3841 and we’ll work with you to find a solution.
How do I find the cart’s serial number?
The serial number label is located at the back of the cart on the floor of the unit behind the left-side door.