Renkus-Heinz RHAON 32-Bit - Manual (Page 4)

Users Manual
INTRODUCTION
Congratulations on your purchase of a Renkus-Heinz RHAON empowered loudspeaker system.. We hope you enjoy it.
Your Renkus-Heinz loudspeaker was carefully tested and inspected before leaving our factory and should have arrived in perfect condition.
Please carefully inspect the shipping carton(s) and loudspeaker(s) for any noticeable damage, and if any damage is found, immediately
notify the shipping company. Only you, the consignee, may institute a claim with the carrier for any damage incurred during shipping. Be
sure to save the carton(s) and all packing material for the carrier’s inspection. It is also a good idea to save the carton and packing material
even though the loudspeaker arrived in good condition. If you should ever need to ship the loudspeaker, it should be shipped in its original
factory packaging.
TECHNICAL SUPPORT
If you have any questions about RHAON empowered loudspeakers or encounter a problem designing, installing, setting up or operating
a RHAON system, please call our technical support staff at 949-588-9997 and ask the operator for technical support on RHAON. Call
Monday through Friday from 8:00 AM to 5:00 PM Pacific Time.
The latest information on RHAON Technical Support is always available online at http://www.renkus-heinz.com/support/software-support/
rhaon/e-mail.html. You will also find a support request form at http://www.renkus-heinz.com/support/request-info/tech-info/index.html.
About RHAON
Your Renkus-Heinz loudspeaker is RHAON empowered.
RHAON (“rayon”), the Renkus-Heinz Audio Operations Network, is the first practical system to combine digital audio distribution with
precise control and supervision of self-powered loudspeakers. RHAON uses standard Ethernet hardware, advanced CobraNet technology
and on-board DSP (digital signal processing) to turn self-powered Renkus-Heinz loudspeakers from “black boxes” into “smart boxes” that
can respond to user input in real time.
IMPORTANT
If you will be controlling/supervising your RHAON empowered system with a laptop, do not close the laptop’s lid or allow your
laptop to go to sleep (hibernate) during operation. Some CobraNet components may not wake up from hibernation when your
computer awakens. Your system will continue to operate normally until you attempt to change any of the settings. For ex-
ample, until you attempt to change your Presets (they won’t load) or change your EQ settings and you can’t save them to the
loudspeaker(s). Communications between your computer and the loudspeakers on the network have been disrupted by the
malfunctioning CobraNet components. To prevent this set your laptop’s Hibernation / Sleep settings to “Never”.
Note that this does not affect normal operation. Your system will continue to operate normally until you try to change some of
the settings. If this occurs or some other WindowsTM event causes the CobraNet components to malfunction, you will need to
either Restart your computer or use the Windows Task Manager to return to normal operation. To use the Task Manager, close
RHAON (and, if running, CobraNet Discovery) and use “Ctrl-Alt-Delete” to open the Task Manager. Select the “Processes” tab
and look for ‘PACNDISCO.EXE’ and ‘PASSBRIDGE.EXE’ (Windows may shorten the names and add ‘~1’). Select them and click
“End Process”. Then re-open RHAON.
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