ZOLL M Series Defibrillator Rev B Non-Int 12 Lead - Manual (Page 14)

OPTION INSERT
9650-0218-01 Non-Interpretive 12-lead - 12
Troubleshooting
The troubleshooting guide is intended to help you identify and correct problems that arise during operation. If trouble persists after
consulting this guide, contact the ZOLL Technical Service Department .
ZOLL Technical Service Department
(USA) Phone: (800) 348-9011
(UK) Phone: +44-192-584-6400
(Others) Contact your local ZOLL distributor
Symptom Recommended Action
1. The ECG baseline does not stabilize
or the ECG is noisy. Or the following
message is displayed: “NOISY ECG”.
1. Verify the electrodes are connected properly to the patient.
Reposition the electrodes and/or lead wires to prevent the
electrodes from pulling away from the patient.
2. Verify the gel of the electrode is not dry. Check expiration
date on the electrode package.
3. Use Silver/Silver Chloride electrodes.
4. Verify patient cable is connected properly and held
motionless. Verify that the ECG snaps and connectors are
clean.
5. Make sure that the patient is motionless. Support patient’s
limbs, if necessary.
6. Stop vehicle while acquiring the 12 -lead ECG.
7. Verify correct filter (50 or 60 Hz) is selected in Configuration
menu.
8. Inspect ECG cable. Replace if damaged.
9. Change ECG Filter setting to 0.05-40 Hz 4x3 and retry
acquisition.
2. “ECG LEAD OFF” or “VX LEAD OFF” 1. Confirm ECG electrode and cable connections.
2. Prepare skin and replace electrodes.
3. Check ECG cable continuity and replace if cable damage is
suspect.
4. ECG signal may be temporarily out of range due to recent
defibrillator discharge.
3. Unsuccessful transmission to fax
(e.g., transmission stops before
completion, signal disappears, etc.)
1. Check modem connection (card and extension cable) to M
Series.
2. Check modem connection to phone jack or cellular phone.
3. Power cycle cellular phone.
4. Make sure receiving fax is turned on.
5. Check the phone number and attempt to send again.
6. Check the telephone line (landline).
If you are using a cellular phone, be aware that cell signals
vary depending on the carrier and area. If you continue to
experience problems, switch to a landline.