King Electric FCM Floor Mat - Manual (Page 19)

King Electrical Mfg. Company will repair or replace, without charge to the original owner, any heating cable found to be defective or malfunctioning within the 20 year warranty.
In Case of Product Failure: Contact King Electrical Mfg. Co. at 800.603.5464. The owner will be required to provide, within the designated warranty period, the following information:
model number, date of purchase, and a complete description of the problem encountered with product. Upon receipt of the aforementioned, the company will reply to the owner
within a period not to exceed fifteen (15) working days, and will provide the action to be taken by owner. Terms: This warranty requires the owner or his agent install the
equipment in accordance with the National Electrical Code, any other applicable heating or electrical codes and the manufacturer's installation instructions. It further requires that
reasonable
and necessary maintenance be performed on the unit. Failure of proper maintenance by owner will void the warranty in its entirety. The company is not liable for any actions it
deems to be abuse or misuse of the product. The customer shall be responsible for all costs incurred in the removal or reinstallation of products, including, but not limited to, labor
costs, and shipping costs incurred to return products to King Manufacturing. At their discretion, King Manufacturing will decide to either repair or replace the product, with no
charge to the owner, with return freight paid by King. The Company shall not be liable for consequential damages arising with respect to the product, whether based upon
negligence, tort, strict liability or contract. No other written or oral warranty applies, nor any warranties by Representatives, Dealers, Employees of King or any other person. King
Manufacturing can be contacted by phone at 206.762.0400, fax 206.763.7738 or website www.king-electric.com . The company's minimum liability shall not in any case exceed
the list price for the product claimed to be defective.
King Electrical Floor Heating Cable Installation Manual 20