Kasco Marine J Series - Manual (Page 23)

Kasco Marine, Inc. at 715-262-4488 for your nearest
Authorized Repair Center.
Warranty Policy
3 Year Limited Warranty: Kasco® Marine, Inc. war-
rants this aerator to be free from defects in material or
workmanship (except for the ropes, power cord, and
propeller) under normal use and service. The Kasco
Marine, Inc. obligation under this warranty is limited
to replacing or repairing free of charge any defective
part within three (3) years from the date of shipment.
Customer shall pay shipping charges for returning the
unit to Kasco or an Authorized Repair Center.
THIS WARRANTY IS IN LIEU OF ANY OTHER
WARRANTIES, EXPRESSED OR IMPLIED, AND
ANY OTHER OBLIGATION OR LIABILITY
WHATEVER ON THE PART OF KASCO MARINE,
INC. AND IN NO EVENT SHALL KASCO
MARINE, INC. BE LIABLE FOR ANY SPECIAL
OR CONSEQUENTIAL DAMAGES.
Warranty is void if:
• The aerator is not maintained properly according
to the Maintenance Recommendations supplied in
this Owners Manual.
• The aerator is returned for repair without the
power cord or if the unit, control box, or power
cord are altered in any way from original ship-
ment. Cuts in the power cord are not covered
under warranty.
• The aerator is not used with the supplied GFI con-
trol box.
• The aerator is damaged by unauthorized tamper-
ing.
• The Sacrificial Zinc Anode around the propeller
shaft shows significant deterioration. (The Anode
must be inspected periodically and replaced if
necessary.)
Warranty Claim Procedure:
The best method for establishing warranty period is by
the original receipt. Also, register the aerator online
at: www.kascomarine.com
Once the warranty coverage has been established, the
unit may be sent to any Kasco Authorized Repair Cen-
ter for evaluation and repair. Please call Kasco Ma-
rine at 715-262-4488 prior to shipping to receive any
updated information and/or Repair Form, then ship to:
Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
Or call Kasco Marine at 715-262-4488 to locate your
nearest Authorized Repair Center. You can also email
Kasco at [email protected].
Note: Only complete motor assemblies will be ac-
cepted for warranty repair. The power cord and all
other components must be returned with the motor as
originally assembled. Any missing parts will be re-
placed at the customer’s expense and, if determined to
have caused the failure, could void the entire warranty.
Some parts are essential for structural support during
shipping and others, such as the power cord, are es-
sential to properly diagnose potential causes of failure.
It is not necessary to return the control box, float, or
nozzles with the motor assembly, unless specifically
asked to by a Kasco representative.
Please include the Repair Form received from Kasco
Marine or your local distributor with the shipment. If
no Repair Form is available, include your name and
physical address for return delivery of the repaired
unit and a daytime phone number and/or e-mail ad-
dress for correspondence regarding the warranty
claim.
Any expedited shipping method for the return of the
unit is at the customer’s expense. Kasco Marine will
return units repaired under warranty at our expense via
ground freight within the continental United States.
Other Repairs:
Most failed equipment can be repaired at substantially
lower costs than replacement with new. Please ship
according to the instructions in the previous section.
Again, it is best to call ahead for updated information
and/or Repair Form.
Kasco Marine does estimates on repairs at the request
of the customer. The request for estimate should be
included in the letter that accompanies the returned
unit and must include a daytime phone number and/or
e-mail address. Estimate options are as follows:
We will contact the customer with a total after the unit