Faults and remedial action – SPP Pumps Instream User Manual
Page 11

Operators Instructions for
Instream Centrifugal Pumps
Manual No/Rev
W23-001E / 8
Our policy is one of continuous improvement and we reserve the right to alter specifications at any time
Page 11 of 16
7. Faults and Remedial Action
POTENTIAL FAULT OR DEFECT: 
No liquid delivered. 
Insufficient liquid delivered.
Liquid delivered at low pressure.
Loss of liquid after starting.
Excessive vibration.
Motor runs hotter than normal.
Excessive noise from pump cavitation.
PROBABLE CAUSES
Pump not primed.
Speed too low.
Speed too high.
Air leak in suction pipework.
Air leak in mechanical seal.
Air or gas in liquid.
Discharge head too high (above rating).
Suction lift too high.
Not enough head for hot liquid.
Inlet pipe not submerged enough.
Viscosity of liquid greater than rating
Liquid density higher than rating.
Insufficient nett inlet head.
Impeller plugged up or blocked.
Wrong direction of rotation.
Excessive wear ring clearance.
Damaged impeller.
Rotor binding.
Defects in motor.
Voltage and/or frequency lower than
rating.
Foundation not rigid.
Misalignment of pump and driver.
Rotor out of balance.
Shaft bent.
Impeller too small.
For remedial action refer to the following tables: 
 
CAUSE
REMEDIAL ACTION
Pump not primed.
Fill pump and suction pipe 
completely with fluid. 
Speed too low.
Check that the motor is correctly 
connected and receiving the full 
supply voltage also confirm that 
the supply frequency is correct. 
Speed too high.
Check the motor voltage.
Air leak in suction 
pipework 
Check each flange for suction 
draught, rectify as necessary. 
Air leak in 
mechanical seal. 
Check all joints, plugs and 
flushing lines, if fitted. Note that 
prolonged running with air in the 
mechanical seal will result in 
damage and failure of the seal. 
Air or gas in liquid. It may be possible to increase the
pump performance to provide 
adequate pumping. 
 
 
 
CAUSE
REMEDIAL ACTION
Discharge head 
too high (above 
rating). 
Check that valves are fully open 
and for pipe friction losses. An 
increase in pipe diameter may 
reduce the discharge pressure. 
Suction lift too 
high. 
Check for obstruction of pump inlet 
and for inlet pipe friction losses. 
Measure the static lift, if above 
rating, raise the liquid level or 
lower the pump. 
Not enough 
head for hot 
liquid. 
Reduce the positive suction head 
by raising the liquid level. 
Inlet pipe not 
submerged 
enough. 
If the pump inlet cannot be 
lowered, provide a baffle to 
smother the inlet vortex and 
prevent air entering with the liquid. 
Liquid density 
higher than 
rating. 
Refer to SPP Pumps Ltd. for 
guidance to increase the size or 
power of the motor or engine. 
Insufficient nett 
inlet head. 
Increase the positive suction head 
by lowering the pump or raising 
the liquid level. 
Impeller 
blocked. 
Dismantle pump and clean the 
impeller. 
Wrong direction 
of rotation. 
Check driver rotation with the 
direction arrow on the pump 
casing. 
Excessive wear 
ring clearance. 
Replace the wear rings when the 
clearance exceeds the maximum 
tolerances. 
Damaged 
impeller. 
Replace if damaged or vanes are 
eroded. 
Rotor binding.
Check for shaft run out, and 
replace if necessary. 
Defects in 
motor. 
Ensure that motor is adequately 
ventilated. Refer to manufacturers 
instructions. 
Voltage and/or 
frequency lower 
than rating. 
If voltage and frequency are lower 
than the motor rating, arrange for 
provision of correct supply. 
Foundation not 
rigid. 
Ensure that the foundation bolts 
are tight; check that foundations 
match SPP Pumps Ltd. 
Recommendations. 
Misalignment of 
pump and 
driver. 
Check shaft run-out and replace if 
necessary. 
Rotor out of 
balance. 
Check impeller for damage, 
replace as necessary. 
Shaft bent.
Check shaft run-out and replace if 
needed. 
Impeller too 
small. 
Refer to SPP Pumps Ltd. for 
options to fit a larger impeller. 
