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4 replacing or adding battery packs – American Power Conversion MatrixTM UPS User Manual

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7.4 Replacing or Adding Battery Packs

You can expect to receive 3 to 6 years of service life from the Battery Packs when installed in a cool, dry location. The
Battery Pack's life is shortened when operated in an environment where the ambient temperature is normally above 30°C
(86°F).

The Electronics Unit will display this message when any one of the connected Battery Packs requ
Battery Packs that can no longer sustain a charge are identified by an illuminated Replace Battery

Battery Packs can be added or replaced at any time, regardless of mode of operation. See the procedures listed below to
replace a worn Battery Pack.

Caution: If the first Battery Pack in the string (connected directly the Electronics Unit) is replaced, the UPS will not be
able to support the load in the event of a utility failure during the time that the battery string is uncoupled from the EU.
Always place the UPS in bypass when this Battery Pack is replaced.

7.4.1 Disconnect both INPUT and OUTPUT battery communications cables connected at the worn Battery Pack.

7.4.2 Remove the clamps securing the in-line coupler and panel coupler (if necessary) at the worn Battery Pack.

7.4.3 Unmate the couplers at the worn Battery Pack and return it to the factory for recycling.

7.4.4 If necessary, remove the panel coupler clamp. Set the new Battery Pack in place.

7.4.5 Mate the in-line and panel couplers on the new Battery Pack.

7.4.6 Secure the couplers with the coupler clamps.

7.4.7 Plug-in the battery communications cables at the new Battery Pack. See the illustration in section 4.9.6.

Note: Always check the number of Battery Packs reported by the UPS (UPS Status menu) after a
Battery Packs.
Note: If this fault message is encountered, check the communications cables to, and from each B
section 4.9.6.