PASCO ME-6950 PAScar with Mass - Manual (Page 26)

012-07361B PAScar with Mass
25
Technical Support
Contacting Technical Support
Before you call the PASCO Technical Support staff,
it would be helpful to prepare the following infor-
mation:
• If your problem is computer/software related, note:
-Title and Revision Date of software
-Type of Computer (Make, Model, Speed)
-Type of external Cables/Peripherals
• If your problem is with the PASCO apparatus,
note:
-Title and Model number (usually listed on the la-
bel)
-Approximate age of apparatus
-A detailed description of the problem/sequence of
events. (In case you can't call PASCO right away,
you won't lose valuable data.)
-If possible, have the apparatus within reach when
calling. This makes descriptions of individual
parts much easier.
• If your problem relates to the instruction manual,
note:
-Part number and Revision (listed by month and
year on the front cover)
-Have the manual at hand to discuss your ques-
tions.
Feedback
If you have any comments about this product or
this manual, please let us know. If you have any
suggestions on alternate experiments or find a
problem in the manual, please tell us. PASCO
appreciates any customer feedback. Your input
helps us evaluate and improve our product.
To Reach PASCO
For Technical Support, call us at 1-800-772-8700
(toll-free within the U.S.) or (916) 786-3800.
Email: [email protected]
Fax: (916) 786-3292
Web: http://www.pasco.com