Detroit Radiant Products Company QTS Series - Manual (Page 43)

QTS Series
43
5.0 Maintenance • Limited Warranty Terms and Conditions
Limited Warranty Terms and Conditions
One-Year Limited Warranty. Radiant Tube Heaters covered in this manual, are warranted by Detroit Radiant
Products Company to the original user against defects in workmanship or materials under normal use for one year
after date of purchase. Any part which is determined to be defective in material or workmanship and returned to an
authorized service location, as Detroit Radiant Products Company designates, shipping costs prepaid, will be, as
the exclusive remedy, repaired or replaced at Detroit Radiant Products Company’s option. For limited warranty claim
procedures, see PROMPT DISPOSITION below. This limited warranty gives purchasers specific legal rights which
vary from jurisdiction to jurisdiction.
Additional Limited Warranty. In addition to the above mentioned one-year warranty, Detroit Radiant Products
Company warrants the original purchaser an additional extension on the radiant tubes and combustion burner. This
extension excludes electrical/purchased components.
General Conditions. The Company will not be responsible for labor charges for the analysis of a defective
condition of the heater or for the installation of replacement parts. The warranties provided herein will not apply if the
input of the heater exceeds the rated input at time of manufacturing or if the heater in the judgment of the Company
has been subjected to misuse, excessive dust, improper conversion, negligence, accident, corrosive atmospheres,
excessive thermal shock, excessive vibration, physical damage to the heater, alterations by unauthorized service
personnel, operation contrary to the Company’s instructions or if the serial number has been altered, defaced, or
removed. The Company shall not be liable for any default or delay in the performance of these warranties caused
by contingency beyond its control, including war, government restriction or restraints, strikes, fire, flood, short or
reduced supply of raw materials, or parts.
Limitation of Liability. To the extent allowable under applicable law, Detroit Radiant Products Company’s liability
for consequential and incidental damages is expressly disclaimed. Detroit Radiant Products Company’s liability in
all events is limited to and shall not exceed the purchase price paid.
Warranty Disclaimer. Detroit Radiant Products Company has made a diligent effort to provide product information
and illustrate the products in this literature accurately; however, such information and illustrations are for the sole
purpose of identification, and do not express or imply a warranty that the products are merchantable, or fit for a
particular purpose, or that the products will necessarily conform to the illustrations or descriptions. Except as
provided below, no warranty or affirmation of fact, expressed or implied, other than as stated in the “LIMITED
WARRANTY” above is made or authorized by Detroit Radiant Products Company.
Product Suitability. Many jurisdictions have codes and regulations governing sales, construction, installation, and/
or use of products for certain purposes, which may vary from those in neighboring areas. While Detroit Radiant
Products Company attempts to assure that its products comply with as many codes, it cannot guarantee
compliance, and cannot be responsible for how the product is installed or used. Before purchase and use of a
product, review the product applications, and all applicable national and local codes and regulations, and be sure
that the product, installation, and use will comply with them. Certain aspects of disclaimers are not applicable to
consumer products: e.g., (a) some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you: (b) also, some jurisdictions do not allow a
limitation on how long an implied warranty lasts, consequently the above limitation may not apply to you: and (c) by
law, during the period of this limited warranty, any implied warranties of implied merchantability or fitness for a
particular purpose applicable to consumer products purchased by consumers, may not be excluded or otherwise
disclaimed.
Prompt Disposition. Detroit Radiant Products Company will make a good faith effort for prompt correction or other
adjustment with respect to any product which proves to be defective within limited warranty. For any product
believed to be defective within limited warranty, first write or call dealer from whom the product was purchased.
Dealer will give additional directions. If unable to resolve satisfactorily, write to Detroit Radiant Products Company at
address indicated on page 44, giving dealer’s name, address, date and number of dealer’s invoice, and describe the
nature of the defect. Title and risk of loss pass to buyer on delivery to common carrier. If product was damaged in
transit to you, file claim with carrier.
Registration. Register on-line at www.detroitradiant.com/warranty.