CTI Products NCB/EM with External PSTN Modem - Manual (Page 5)

CTI Products, Inc. NCB-EM User Guide
iv
T
ABLE OF
C
ONTENTS
QUICK-START GUIDE ............................................................................................................................................. 1
1. INTRODUCTION ................................................................................................................................................... 3
W HAT IS AN NCB/EM U NIT ? ..................................................................................................................................... 3
R EFERENCE D OCUMENTS ........................................................................................................................................... 5
F RONT P ANEL ............................................................................................................................................................. 6
R EAR P ANEL ............................................................................................................................................................... 7
2. SETUP AND OPERATION .................................................................................................................................... 9
S TEP 1. M OUNTING .................................................................................................................................................... 9
S TEP 2. S WITCH S ETUP .............................................................................................................................................. 9
S TEP 3. E LECTRICAL C ONNECTIONS ........................................................................................................................ 11
S TEP 4. M ODEM C ONFIGURATION ............................................................................................................................ 13
S TEP 5. I MPLEMENTATION IN A N ETWORK ............................................................................................................... 14
S TEP 6. C ONTROLLING THE WAN C ONNECTION ...................................................................................................... 17
3. NETWORK VARIABLE (NV) CONTROL ....................................................................................................... 19
T YPICAL NV B INDINGS ............................................................................................................................................ 19
M ODEM C ONTROLLER O BJECT ................................................................................................................................. 20
T ELEPHONE D IRECTORY O BJECT .............................................................................................................................. 27
G LOBAL C ONTROL O BJECT ...................................................................................................................................... 28
4. NCB/PLUG CONFIGURATION PLUG-IN ....................................................................................................... 30
I NSTALLATION .......................................................................................................................................................... 30
A CCESSING NCB/PLUG .......................................................................................................................................... 31
U SAGE ...................................................................................................................................................................... 31
APPENDIX ................................................................................................................................................................ 34
A PPENDIX A. F ACTORY D EFAULT C ONFIGURATION ................................................................................................. 34
A PPENDIX B. M OUNTING O PTIONS ........................................................................................................................... 36
A PPENDIX C. C ONNECTOR D ETAILS ......................................................................................................................... 39
A PPENDIX D. NCB V ERSION C OMPARISON .............................................................................................................. 41
A PPENDIX E. T ROUBLESHOOTING ............................................................................................................................ 42
A PPENDIX F. S PECIFICATIONS .................................................................................................................................. 47
A PPENDIX G. M ODEM N OTES ................................................................................................................................... 49
A PPENDIX H. R ING M ODE ........................................................................................................................................ 53
INDEX ........................................................................................................................................................................ 55