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7btroubleshooting, Troubleshooting – INSTEON In-LineLinc Relay (Dual-Band) (2475SDB) Manual User Manual

Page 10

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Page 10 of 12 2475SDB - Rev: 1/21/2014 7:58 AM

Operating Humidity Range

0-85% Relative Humidity

Electrical

Voltage

120VAC +/- 10%, Split, Single Phase

240VAC +/- 10%, Single Phase

277VAC +/- 10% Three Phase

Frequency

60Hz

Maximum Load

20 Amps;1800 Watts (for incandescent loads)

Load Type(s)

Wired-in incandescent lighting and inductive loads

Retains all settings without power

Yes, all saved in Non-volatile EEPROM

Standby power consumption

< 1 watt

Safety Approved

ETL (Intertek Testing Services)

Certifications

FCC, IC Canada

X10 Features (applies to power line only)

X10 Primary Address

1

X10 Status Response

Supported

X10 Powerline Frequency

120 KHz

X10 Messages Repeated

No

Troubleshooting

Problem

Possible Cause

Solution

The Status LED on In-
LineLinc is not turning
on and won’t control
the load.

In-LineLinc may not be
getting power.

Make sure the circuit breaker is turned on.

Check the junction box wires to ensure all
connections are tight and no bare wires are
exposed.

In-LineLinc won’t link
or work with a
controller.

The controller might have
been reset without
Unlinking In-LineLinc from
it.

Re-Link In-LineLinc to the controller.

The INSTEON signal may
be too weak.

Add additional INSTEON devices or move around
existing INSTEON devices. All INSTEON devices
act as INSTEON network repeaters.

Large appliances, such as
refrigerators or air
conditioners, may be
producing electrical noise
on the power line.

Install a power line noise filter (#1626-10) to filter
electrical noise and minimize signal attenuation.