INSTEON OutletLinc Dimmer (Dual-Band) (2472DWH) Manual - Manual (Page 11)

Page 11 of 13 2472D - Rev: 1/21/2014 7:48 AM
with ON command or front button push.
Operating Humidity Range 0-85% Relative Humidity
Electrical
Voltage 120VAC +/- 10%, Split, Single Phase
Frequency 60Hz
Maximum Dimmer Load 300 Watts
Load Type(s) Incandescent
Surge Resistance Up to 500 VAC
Retains all settings without power Yes, all saved in Non-volatile EEPROM
Standby power consumption < 1 watt
Safety Approved ETL (Intertek Testing Services)
Certifications FCC, IC Canada
Troubleshooting
Problem Possible Cause Solution
Controlled load turns off
for a moment when I plug
a device into the bottom
outlet.
Protect Feature – OutletLinc protects
its controlled load circuitry by
momentarily turning the controlled load
off when certain types of high-inrush
devices are plugged in.
Leave your device plugged in, or try plugging your
device into another outlet.
LED won’t come on. OutletLinc is not getting power.
Make sure circuit breaker is on.
Check the junction box wires to ensure all
connections are tight and no bare wires are
exposed.
OutletLinc won’t add to
scene as a responder.
The controller may have dropped out of
linking mode or linked to another
device.
Try relinking OutletLinc to the controller.
The INSTEON signal may not be
getting to the “vicinity” of OutletLinc.
Make sure phases are bridged. Add additional
INSTEON devices and/or move around existing
INSTEON devices.
Large appliances, such as refrigerators
or air conditioners, may be producing
electrical noise on the powerline.
Install a power line noise filter (FilterLinc #1626-10)
to filter electrical noise and minimize signal
attenuation.
Other electrical devices, such as
computers, televisions or power strips,
may be absorbing the INSTEON signal.
The controller turns
OutletLinc off, but not on.
Ramp rate may be extremely slow.
Relink to controller with a faster Ramp Rate. See
Setting the Ramp Rate.
OutletLinc may be linked at off.
Press the Set button once to turn on the lamp, then
relink with the controller.
OutletLinc is taking a long
time to respond to a
controller.
The controller may be sending
commands to a different responder that
is no longer in use. Commands for the
unused responder are being resent and Unlink any unused responders from the controller.
HINT: If you are using home automation software
such as HouseLinc, you can easily check scene
membership and eliminate unnecessary links.