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Answer-back facility, Call-waiting light, Answer-back button – Clear-Com ICS-22 User Manual

Page 10: Answer-back stack, Answering a call from the answer-back stack

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Vitec Group Communications

ICS-22 Speaker Panel Instruction Manual

1 - 4

Answer-Back Facility

The answer-back facility answers calls from panels or interfaces that
the panel has not currently selected.

Call-Waiting Light

This dual-function light:

• is steadily lit when a call signal is received

• flashes to indicate a call waiting signal, which has priority over a

call signal.

Answer-Back Button

This three-function button:

• sends a call signal to the selected, programmed label when the

call waiting light is off

• directs audio to the longest-waiting call in the call-waiting stack

when the call waiting light is flashing

• ends the current conversation from the call-waiting stack when

the call waiting light is steadily on.

Answer-Back Stack

The answer-back stack tracks incoming calls from any label that is not
assigned to the panel. These calls are available in the order they were
received. The length of time the calls are available before they are
automatically removed is set in the configuration program.

Note: The label programmed to and selected by the panel will

never appear in the answer-back stack and duplicate labels
are never added.

Answering a Call from the Answer-Back Stack

To answer a call from the answer-back stack:
1. Press and release the answer-back button to select the longest

waiting call.

2. Press the answer-back button while responding. The call waiting

light will be on steadily.

Terminating Calls Answered with the Answer-Back Button

To terminate a call answered with the answer-back button, turn off the
call waiting light, and recover the previous call:

• The receiving panel can terminate the call by pressing and

releasing the answer-back button.

• The calling panel can terminate the call.

Note: The

call-waiting light does

not light when a call

is received from a

programmed label.

• The panel’s

answer-back feature

offers a number of

functions.

• A tone alert is

provided to ensure

call signals are

noticed.