ELRO C935IP Plug & play network camera HD USERS MANUAL - Manual (Page 2)

The state of art WAPP camera is capable of deliver high quality Digital High
Definition (HD) video to your smart-mobile device(s), which would require
higher internet bandwidth. Due to your local internet environment condition,
your mobile device(s) may display black-screen or temporary disconnect to
the WAPP camera.
Make sure the WAPP camera is operating with sufficient internet
bandwidth, 1Mbps (upload/download speed) is suggested.
For best performance, the smart-mobile device(s) need to be on Wi-Fi
or 4G mobile network in order to receive maximum download speed.
When the internet transmission is low, your WAPP APP will
automatically switch to Relay Mode:
By adjusting to
“Better Streaming” in the system setting section
may improve the WAPP APP performance.
Your internet bandwidth is limited. For best performance, try to avoid
more than two users connecting to the WAPP camera simultaneously.
Make sure your smart-mobile device(s) is equipped with up-to-date
technology, 1.5GHz dual core processor or equivalent is suggested.
If the signal strength of your Wi-Fi router is weak, there are several
ways to improve transmission:
Change router/camera relative position to receive better signal.
Use wire Ethernet cable on the WAPP camera to establish
connection between WAPP camera and your router.
Use Wi-Fi repeater/extender to maximize the service range of
your Wi-Fi route.
Switch your router to 11b/11g mode in order to improve router
service range.
Purchase extension cable or high gain antenna for your camera
from the WAPP vendor.
Please make sure the memory card used is CLASS10 rated.