Avaya NN43113-101 - Manual (Page 300)

Multiuser
300
Call Forwarding
Selecting the Call Forward command from the Services menu prompts
you to specify which account must be placed in Call Forward mode. The
option
forward all places all accounts in Call Forward mode in one
operation and the option forward none deactivates Call Forward for all
accounts at once.
The following scenarios apply to Call Forward:
• If you activate Call Forward for a specific account, then all calls to the
selected account are redirected automatically to the specified
address. The target address of the account must be reachable from
the domain. Calls to other accounts are still received. The line key
label periodically indicates that Call Forward mode is active.
• If you select a single account with neither Call Forward nor DND
active, then you are prompted to specify a forwarding target. Call
Forward is then enabled. If DND is already active, a message
indicating Call Forward cannot be activated displays. If Call Forward
mode is already active, then you are prompted whether to deactivate
it.
• If you select the forward all option, then all accounts are configured
in Call Forward mode using the provided target. DND mode is
deactivated for all accounts. If accounts are already in Call Forward
mode for a different target, they are updated to use the new target.
• If you select the forward none option, the Call Forward feature is
deactivated for all accounts for which it is currently active.
After a single-account CFwd programmed key is pressed:
• If the account is already forwarding calls to the programmed target,
call forwarding is deactivated.
• If call forwarding is not already activated, then the account is
configured to forward calls to the given target, disabling DND if
necessary, and overriding any other call forward target that might be
active for the account.
After a forward all programmed key is pressed:
• If all accounts are already configured to forward calls to the key's
target, then Call Forward is disabled for all accounts.