Avaya NN43113-101 - Manual (Page 156)

Receiving a call
156
To create a New Decline Reason during an incoming call:
Decline
1. Press the Decline context-sensitive soft
key to decline an incoming call.
New
2. Press the New context-sensitive soft key
to create a new custom decline reason.
abc
3. Press the abc/123 context-sensitive soft
key to toggle between alphabetic and
numeric characters.
4. Use the Dialpad to enter a new Call
Decline Reason.
Send
Back
5. Choose one of the following:
— Press the Send context-sensitive
soft key to send the new custom
decline reason to the caller.
Note: The IP Deskphone adds the new
reason to the list of Decline Call
Reasons for future use.
— Press the Back context-sensitive
soft key to return to the initial Decline
Call screen.