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Placing a call on hold – Avaya NN43113-101 User Manual

Page 212

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While on an active call

212

can also redirect the new call, decline the new call, transfer the new call,
or ignore the new call. For more information, see

“Receiving a call” on

page 150

.

Placing a call On Hold

Use the Hold feature when you are talking to one contact and want to
perform another action, such as answer a new incoming call, transfer a
call, or initiate a new call. You can have a number of calls on hold at the
same time.

To place a call on hold:

Figure 30 on page 213

shows the IP Deskphone display area when a call

is placed on hold.

1.

Press the

Hold

fixed key.

The LCD on hold icon flashes beside the
line on hold.