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Faults – Neff T23R46N0 User Manual

Page 14

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15

Faults

Sometimes certain faults detected can be easily resolved.

Before calling the Technical Assistance Service, bear in

mind the following advice:

Fault

Possible cause

Solution

The residual heat

indicator lights are on

when the hob is

connected for the first

time or when it is

switched on after a

power failure.

This is correct operation. The

indicator lights should remain

on for 30 mins.

Wait 30 mins and the lights will

switch off automatically.

The general electrical

system is malfunctioning.

Defective fuse.

The automatic safety switch or

circuit breaker has tripped.

Check the fuse in the main fuse box

and change it if it is damaged.

Check the main control panel to

see if the automatic safety switch or

circuit breaker has tripped.

The automatic on

function does not work

and the indicator light for

the activated burner is

flashing.

There may be food or cleaning

products stuck between the

ignition sparkers and the

burners.

The burners are wet.

The burner covers are not

correctly positioned.

The appliance is not earthed, is

not correctly connected or the

earth wire is faulty.

The space between the ignition

sparker and the burner must be

clean.

Dry the burner covers carefully.

Check that the covers are correctly

positioned.

Contact the electrical installer.

The burner is lit but the

automatic on function

continues working.

The burner covers are not

correctly positioned.

Check that the covers are correctly

positioned.

The burner flame is not

uniform.

The burner components are not

correctly positioned.

The grooves on the burner are

dirty.

Ensure the components are

correctly positioned.

Clean the grooves on the diffuser.

The flow of gas does not

appear normal or no gas

comes out.

The gas supply is blocked via

intermediary valves.

If the gas is supplied from a gas

cylinder, check that this is not

empty.

Open all intermediary valves.

Change the gas cylinder.

The kitchen smells of

gas.

A gas tap has been left on.

There may be a leak in the gas

cylinder coupling.

Turn off the gas taps.

Check that the coupling is sound.

The safety valves on one

of the burners are not

working.

The control knob was not held

down for long enough.

The grooves on the diffuser are

dirty.

Once the burner is lit, hold the

control knob down a few seconds

longer. Clean the grooves on the

diffuser.

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