Atec JDSU-DSM-6300 - Manual (Page 8)

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DSAM-6300 DigitAl Service AnAlySiS Meter
TechComplete Test Productivity Pack (TPP)
TechComplete TPP software includes the essential tools to efficiently process trouble
tickets and manage meter inventory and staff. It consolidates and stores test data, limit
plans, and channel plans in a central database, ensuring that technicians perform
the right tests with the proper configuration. The client-server architecture makes it
easy for field technicians to access the data remotely, review it, and use it in the field
as a troubleshooting reference. Even sweep results can be uploaded for later review
to track the health of the network. TPP eliminates roadblocks to ensuring quality of
service, such as accessing incorrect channel and limit plans, significantly decreasing
the number of call backs and unnecessary truck rolls. Additionally, meters can be syn-
chronized any time they are connected to the RF plant, an active Ethernet connection,
or WiFi hotspot.
TechComplete also helps managers communicate with their field staff. Test results can
be reviewed and experienced technicians at the hub can coach less-experienced field
staff with the remote DSAM feature for more effective use of time and resources.
Upgrade DSAM Instruments to the DSAM-6300
DSAM models 2000, 2300, and 3300 can be upgraded to the DSAM-6300 mainte-
nance technician meter. All meters to be upgraded to the DSAM-6300 may be sent
back to the factory for hardware upgrades or upgraded on site by authorized JDSU
service personnel.
JDSU PLUS™
JDSU PLUS provides a proven set of services solutions that help communications net-
work operators meet the demands of competition, convergence, and complexity. JDSU
PLUS leverages test and measurement expertise and leadership to help service provid-
ers deploy high-quality, profitable, next-generation telecommunications services.
Comprehensive PLUS deployment and support services ensure commissioning,
availability, functionality, and understanding of the entire JDSU portfolio, including:
• Hardware support plans
• Factory and on-site calibration
• Express loaner equipment
• Technical assistance
• Managed inventory
• Installation and commissioning services
• Software upgrade services and maintenance
• Product training
PLUS support plans streamline repair, calibration, and loaner processes, making
support costs predictable and cost-effective while greatly alleviating administrative
burdens. JDSU support plans provide reassurance that your hardware investment is
well protected and that your equipment is available, functional, and up to date.
The TechComplete Test Productivity Pack
lets supervisors easily configure, update, and
upgrade DSAMs in the field.