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Ix. troubleshooting guide, Field-replaceable parts, Equipment service – Spencer Power Mizer Multistage Centrifugal Cast Blowers User Manual

Page 13: Material safety data sheets, Emergency service, Service and operating assistance

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13

Field-Replaceable Parts

When ordering parts provide full information about your

Spencer equipment, including the serial number and model

number. Field-replaceable parts are restricted to the following:
• Drive end motor bearing
• Opposite drive end motor bearing
• Inlet bearings
• Discharge bearing
• Labyrinth seal or carbon ring
• Bearing cap gaskets

Equipment Service

Spencer provides prompt, courteous factory and field service

for all Power Mizer machines. To determine the nature of the

disorder and the best way to correct it, service personnel will

be dispatched to your location. We typically request a Purchase

Order prior to sending service personnel; however we will pro-

ceed on verbal orders in an emergency.
Once a full evaluation of the equipment has been performed

by our service personnel, you will be advised if the service

work is covered by the Spencer warranty. For out-of-warranty

services, please note that we accept Visa and MasterCard

charges as well as other forms of payment.
NOTE: Spencer products returned to the factory must be sent

freight prepaid and accompanied by a Return Service Order

(RSO) issued by the Spencer Service Department after we

receive your Purchase Order. Service costs will be quoted after

inspection and the work will be performed upon written accep-

tance of the quotation.

Material Safety Data Sheets

Spencer is committed to ensuring the safety of its employees. If

Spencer equipment has been exposed to potentially hazardous

contaminants or if Spencer service personnel could be exposed

to a potentially hazardous field environment, a Material Safety

Data Sheet (MSDS) is required (a) prior to dispatching Spencer

service personnel or (b) before receipt of any equipment for fac-

tory service. If special precautions are necessary to work on the

equipment, contact the Spencer Service Manager.

Emergency Service

Emergency service calls after normal working hours can be

routed through our voice mail system at 1-800-232-4321 and a

Spencer service representative will return your call promptly.

Service and Operating Assistance

Spencer Representatives are always available to help customers

achieve maximum equipment performance and reliability. Likewise,

Spencer service personnel will provide on-site instruction during

field service calls in the proper procedures to avoid a recurrence of

the problem encountered.

Indication: machine design capacity too small for the system

InSuFFICIEnT
AIR OR GAS
THROuGH
SYSTEM

Indication: low pressure/vacuum or volume as determined by gage measurement or process

• Incorrect rotation.
• Air or gas lines too small, causing

excessive friction loss.

• Valves in line not fully open or check

valve improperly installed.

• Inlet, discharge or piping system

partially blocked.

• High inlet temperature.
• Low inlet pressure.

• Machine not running at design speed.

• Low gas density or specific gravity.

• Machine air passages clogged.
• Impellers damaged by explosion, abra-

sion or vibration.

• Pressure or vacuum gage inaccurate.

Change motor leads to correct rotation.
Increase line sizes or install machine with higher output

pressure.
Open valves or inspect check valve.

Remove obstructions, clean filter.

Position inlet in a cooler area.
Check inlet for obstructions or install machine with higher dis-

charge pressure.
Refer to motor manufacturer’s instructions; check motor

speed; check voltage connections.
Check gas analysis and increase density or install machine

designed for prevailing conditions.
Consult Spencer Service Department.
Consult Spencer Service Department.

Calibrate gage; always use a “U” tube manometer for checking

pressure and/or vacuum.

• System requirements incorrectly

calculated by customer.

• System leaks or too many openings.

Install larger volume or lower pressure machine to handle sys-

tem requirements.
Locate and repair leaks, reduce number of openings.

Indication: measuring gas or air flow incorrectly

• Flowmeters calibrated incorrectly.

• No means of measurement available.

Calibrate flowmeters; use proper orifice for meter (check with

flowmeter manufacturer).
Obtain and install flowmeter.

IX. Troubleshooting Guide

PROBLEM

Possible Cause

Corrective Action