Troubleshooting – Extron Electronics CIA116 User Manual

Page 13

CIA116 Operation Manual - V1.3 01/03/01

Required Accessories (Ordered Separately)
Input and Local Monitor Adapter and Extension Cables:
VGA: IN8000 Series 15-pin HD male to 15-pin HD female, various lengths from 3’ to 100’

For Other Computers: Refer to the table on page 5

Optional Accessories
Audio Input Cables:
IN9106: 3.5mm stereo mini male to 3.5mm stereo mini male, 6’ long
IN9107: (1) 3.5mm stereo mini male to (2) RCA male, 6’ long

Installation Hardware:
IN9253: Flush-mount brackets - For Mounting CIA116 through Hole in Table Top
IN9254: Rack Ears - Rack Mounts Unit in 1 U Rack Space, Rack Ear Holds Up to
4 Additional Single-Space A/V Connector Modules
IN9255: Rack Ears - Rack Mounts Unit in 1 U Rack Space

RGB Installation Cables

Coaxial Cables

3-Conductor

4-Conductor

5-Conductor

Standard Resolution

IN7000-4

IN7000-5

Standard Resolution, Plenum

IN7000P-4

IN7000P-5

Super High Resolution

IN7300-3 IN7300-4 IN7300-5

Super High Resolution, Plenum

IN7400P-5

Ultra High Resolution

IN7200-3 IN7200-5 IN7200-6

All cable grades are available in lengths from 3’ to 250’ pre-terminated with high quality BNC connectors or as bulk cable.

Troubleshooting

Problem: The display device connected to the CIA116 output has a bad / scrambled image.

Solution 1: Verify that the correct input cable is being used (see the table on page 5).

Solution 2: The display device connected to the output of the interface may not be

compatible with the computer output. PC, MAC, SUN and other high-resolution
workstations have new and ultra high-resolution modes such as 1600 x 1200 and
1800 x 1440, and can output a video signal with a horizontal scan rate of over 100 KHz!
Many data monitors and data projectors are not compatible with these resolutions and
frequencies.

Solution 3: Check the dipswitch settings to make sure the unit is putting out a sync

format that the display device can use. For most applications, the default dipswitch
settings will work best (see page 9). For LCD / DMD / D-ILA / Plasma Display devices,
you may have to disable the horizontal position control.

Solution 4: The RGBS or RGBHV cable may have a bad sync line. Try running the sync

through another cable.