Global water – Xylem AD200-1 VOICE ALARM AUTODIALERS User Manual
Page 14
Global Water
800-876-1172
• globalw.com
- 14 -
XI) Important Information/Maintenance
a) Location
Place the dialer on a flat level surface or mount the unit on the wall, away from
extreme cold or heat, direct sunlight, excessive humidity and away from
equipment that generates a strong magnetic field. Avoid placing near large metal
objects and areas that produce smoke, dust or mechanical vibrations.
b) Care
Clean the housing with a soft cloth lightly moistened with water or mild detergent
solution. Never use solvents such as alcohol or thinner. Do not allow liquids to
spill into the unit.
c) Optional Backup
To ensure continuous operation during power outages, hookup to a 12VDC
backup battery pack as recommended.
d) Caution
Do not use the dialer if a gas leak is suspected or during lightning.
e) Problems
If liquid or a foreign object penetrates the unit, disconnect it immediately and
contact your installer or other qualified technician. Before calling Global Water,
please make sure:
1. You have read this manual and understood how to operate the dialer.
2. Your phone line is working.
3. You check out the entire system.
Other Issues:
f) Call us for tech support: 800-876-1172 or 916-638-3429 (many problems can be
solved over the phone). Fax: 916-638-3270 or Email:
.
Be prepared to describe the problem you are experiencing including specific
details of the application and installation and any additional pertinent information.
In the event tha t the equipment needs to be returned to the factory for any reason,
please call to obtain an RMA# (Return Material Authorization). Do not return
items without an RMA# displayed on the outside of the package.
Include a written statement describing the problems.
Send the package with shipping prepaid to our factory address. Insure your
shipment, as the warranty does not cover damage incurred during transit.