Troubleshooting – Ocean Optics Dragon User Manual
Page 36
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Appendix: Maintenance
30
203-00000-DRA-02-0210
Troubleshooting
Problem
Possible Cause(s)
Suggested Solution(s)
The icons are grayed-out
USB cable is not firmly
connected.
Close the Quantum software,
recheck the USB connection, then
re-open the software.
The trace is very low
Too little light
Zoom – is set.
Increase the integration time.
Position the fiber to receive more
light.
Try zoom+ or numerical zoom on
the y-axis.
The trace is off the intensity
scale
Too much light
Zoom + is set
Reduce the integration time.
Position the fiber to receive less
light.
Click zoom -
The low wavelength trace in
Absorbance mode or
Transmission mode is spiky
and jumpy.
At below 400nm the sampling unit
lamp has a low intensity. In
Absorbance and Transition
modes, the signal to noise ratio is
too low to give a reliable signal.
Use numerical zoom to start the x-
axis at 450nm.
There are unexpected sharp
peaks in the spectrum.
There is a fluorescent lamp in the
vicinity.
Remove or turn off fluorescent
lamps in the lab. These emit sharp
mercury spectral lines.
The kinetics line is very flat.
Graph range is set too wide.
Use numerical zoom on the y-axis
to display only the absorbance
range you are working in.