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Software and hardware are not synchronized – Ocean Optics ADC1000-USB User Manual

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Troubleshooting

An Older Version of OOIBase32 is Installed on the PC

Issue:

The PC you wish to use with the ADC1000-USB has an older version of OOIBase32 installed on
it.

Probable Cause:

Not applicable.

Resolution:

Install the latest version of OOIBase32 from the Software and Technical Resources CD.
Alternately, you can download the latest version from the Ocean Optics website at the following
address:

http://www.oceanoptics.com/technical/softwaredownloads.asp

You do not need to uninstall the older version first.

Software and Hardware are not Synchronized

Issue:

The software and hardware do not seem to be synchronized.

Probable Cause:

A variety of factors may have caused the hardware and software to fall out of synchronization.

Resolution:

To resolve synchronization problems:

1. Exit OOIBase32 software.

2. Cycle the power on the ADC1000-USB

ADC1000-USB Operating Instructions

19

3. Restart the OOIBase32 software.